PNNL

Abstract

The TRS Intro to Critical Thinking for Operational Decision-Making course for power grid operators seeks to help trainees improve their use of critical thinking skills in operation environments. To determine the effectiveness of this training, we have identified 3 categories of evaluation measures: critical thinking metrics, situation awareness (SA) evaluations, and behavioral observations. Critical thinking metrics seek to directly measure trainee’s ability to use critical thinking skills through their verbalized responses to different questions or scenarios. SA will be evaluated during various points throughout simulated exercises completed during the training. SA evaluations aim to determine the level of a trainee’s ability to perceive, comprehend and anticipate events in the operational environment. This construct will be assessed through verbalized responses to questions informed by the Situation Awareness Global Assessment Technique (SAGAT). Behavioral observations capture how trainees use the system, including which simulator displays or windows they use or actions they perform and in what order. These observations help us understand how the critical thinking training may inform operator action. We hypothesize that while these measures are correlated with each other, they provide different perspectives on each trainee’s ability to gain SA and use critical thinking skills in operation environments. By comparing these measures in a pre-assessment and a post-assessment, we can determine how much improvement a trainee gains through the training. These measures may also be used during the training as appropriate. This document specifies these 3 categories of measures, which components of these measures currently seem to be the best candidates to use in the training course, and which parts of the training course is related to each component.