User Experience Researcher
User Experience Researcher

Biography

Caitlyn is a versatile individual known for wearing many hats at PNNL. As a workplace coach and user researcher, Caitlyn excels in understanding and addressing staff and sponsor pain points, crafting efficient solutions to enhance the work environment. With a background in psychology and human-centered design, she seamlessly integrates technology into daily operations. Her diverse experience across non-profit, education, and retail sectors lends a unique perspective to her work, where she specializes in driving change through comprehensive analyses and user-centric approaches. Caitlyn's passion lies in simplifying tasks and streamlining workflows, driving her work in improving workplace efficiency and enjoyment.

Research Interests

  • User Experience
  • IO Psychology
  • Human Center Design
  • Human Factors

Education

  • Bachelor of Science in Psychology, Washington State University - Tri-Cities

Publications

2023

  • 2023. Understanding Technical and Psychosocial Barriers to Realizing FAIR Data Process. doi:10.2172/2203941

2021