Caitlyn M Ackerman
User Experience Researcher
Caitlyn M Ackerman
User Experience Researcher
Biography
Caitlyn is a versatile individual known for wearing many hats at PNNL. As a workplace coach and user researcher, Caitlyn excels in understanding and addressing staff and sponsor pain points, crafting efficient solutions to enhance the work environment. With a background in psychology and human-centered design, she seamlessly integrates technology into daily operations. Her diverse experience across non-profit, education, and retail sectors lends a unique perspective to her work, where she specializes in driving change through comprehensive analyses and user-centric approaches. Caitlyn's passion lies in simplifying tasks and streamlining workflows, driving her work in improving workplace efficiency and enjoyment.
Research Interests
- User Experience
- IO Psychology
- Human Center Design
- Human Factors
Education
- Bachelor of Science in Psychology, Washington State University - Tri-Cities
Publications
2023
- 2023. Understanding Technical and Psychosocial Barriers to Realizing FAIR Data Process. doi:10.2172/2203941
2021
- 2021. Domestic Extremism (Executive Summary). doi:10.2172/1996384
- 2021. Domestic Extremism: Countering the Threat Posed to Critical Assets. doi:10.2172/1985028