As part of the Internet of Things (IoT), connected lighting systems provide additional control capabilities and nonlighting-related services (such as communications and data infrastructure) to reduce energy use while increasing both application efficiency and system value. But the positive or
negative energy impact of implementing these systems is still largely unknown due to the variety of human factors associated with installation, maintenance, and use. These complications interfere with adoption and acceptance rates of products that will play a significant role in achieving energy savings long-term. Next Generation Lighting Systems, or NGLS, developed and implemented an observational research methodology for connected lighting systems. The methodology was implemented at an indoor (classroom/office) Living Lab at Parsons School of Design in New York City, and an outdoor (parking lot) Living Lab at Virginia Tech Transportation Institute in Blacksburg, Virginia. Although
this report focuses on the approach to indoor installations, observational research in both settings provides insight to the type, scale, and frequency of issues across available products as experienced by installing contractors, end users, and other stakeholders.