The goal of the project was to create a set of next generation cyber situational awareness capabilities with applications to other domains in the long term. The goal is to improve the decision making process such that decision makers can choose better actions. To this end, we put extensive effort into ensuring we had feedback from network analysts and managers and understood what their needs truly were. Consequently, this is the focus of this portion of the research. This paper discusses the methodology we followed to acquire this feedback from the analysts, namely a cognitive task analysis. Additionally, this paper provides the details we acquired from the analysts. This essentially provides details on their processes, goals, concerns, the data and meta-data they analyze, etc. A final result we describe is the generation of a task-flow diagram.
Revised: July 23, 2010 |
Published: January 18, 2010
Citation
Erbacher R., D.A. Frincke, P.C. Wong, S. Moody, and G.A. Fink. 2010.Cognitive Task Analysis of Network Analysts and Managers for Network Situational Awareness. In Proceedings of the SPIE: Visualization and Data Analysis 2010, edited by J Park, MC Hao, PC Wong and C Chen, 7530, Art No.: 75300H. Bellingham, Washington:SPIE.PNNL-SA-66335.doi:10.1117/12.845488